David Klaphaak

(502)991-1282 | david@klaphaak.com


I have extensive experience in software and product development, and have been lucky to work with and learn from many talented people. I am grateful for the opportunities. I am looking for a program management or quality analyst position in a dynamic environment where work is more than a mundane repetition of tasks, people have a sense of humor, are able– and allowed– to laugh at their mistakes and are encouraged to learn. Such an environment provides opportunities to create novel solutions that exceed expectations.


Code Louisville Louisville, KY

Continuing studies in programming and software design 2015 – present

Rhode Island School of Design Providence, RI

Master of Fine Art - Painting 1993

Hampshire College Amherst, MA

Bachelor of Arts 1988


Friend's Meeting of Louisville


Amore di Mona Specialty Chocolates Louisville, KY

Chocolatier 2013 – present

Amore di Mona is a start up chocolate brand specializing in vegan, non-allergenic confections. I participate in all areas of production, office organization and digital assets. Self-motivation and task prioritization are essential in this environment. The work is physically and mentally demanding with multiple deadlines throughout the year related to design, production and marketing. In many way, it is an application of agile project management using scrum methodology.

John McNeil Studio Berkeley, CA

Sr. Quality Analyst May, 2009 – May, 2010

In 2009, McCann WorldGroup was purchased by IPG. At that time, John McNeil established his own digital content studio. I joined this group to establish the Quality Assurance processes, equipment, baseline testing requirements, and defect tracking database for the Web applications and advertising collateral produced by the studio.

McCann WorldGroup - Contractor San Francisco, CA

Quality Analyst April, 2008 – February, 2009

Worked in an agile development team to establish test plans, track resources, and execute tests for client applications and websites.

Gap, Inc. - Contractor San Francisco, CA

Quality Analyst October, 2007 – March, 2008

Worked independently and with the team to execute scripted testing for internal product tracking and collaboration software (Product Life Cycle Management – PLM).

Apple, Inc. - Contractor Cupertino, CA

Quality Analyst June, 2006 – July, 2007

Worked as part of a 20+ team performing ad hoc and scripted testing for the Keynote presentation application on a wide range Apple's hardware devices.

Adobe Systems San Jose, CA

Quality Engineering and Project Manager 1999 – 2006

Drove timely achievement of project milestones in a market focused software development environment. Facilitated workflow between diverse groups in the development process including:
Product Marketing, Engineering, Quality Engineering, Manufacturing, Instructional Communications, and User Support